JDB3200AWB3 Jenn-Air Dishwasher - Instructions
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Hinge bent went spring cable broke
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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- Customer:
- Dwight from KENT, WA
- Parts Used:
- WP8565925
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
One of the old stops broke
Snapped the new stops on. It took about 2 minutes.
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- Customer:
- Robert from Des Moines, IA
- Parts Used:
- 8269144A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench set
Dish washer was very smelly.
After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.
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- Customer:
- Ronald from VAN BUREN TWP, MI
- Parts Used:
- 4317824
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
none
removed and installed cords with screw driver
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- Customer:
- Martha from SAN DIEGO, CA
- Parts Used:
- W10872845
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Water filter needed replacing
The old filter simply unscrews and the new one screws in.
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- Customer:
- Marilyn from TRINIDAD, CO
- Parts Used:
- WP8565925
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers
I can not get the part to fit and stay in place.
It is a small plastic piece which serves as a stop on the right side of the upper rack. It is the correct part because it is identical to the left one of the same type. I tried clamping down with a pair of pliers but I am afraid of breaking it. With shipping this two inch piece of plastic cost $20, so I do not want to crack it. I am at a loss as to how to sit in in place.
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- Customer:
- Walter O from CROYDON, PA
- Parts Used:
- WPW10348269
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Dishwasher would not empty.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
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- Customer:
- Susan from Arlington, MA
- Parts Used:
- WP8565925
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Top rack of dishwasher kept pulling all the way out
Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts
Thank you.
Sue M
Masdsachusetts
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- Customer:
- Thomas from WEST SUFFIELD, CT
- Parts Used:
- WP8565925
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
No directions with parts!
Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
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- Customer:
- Tim from GLADSTONE, MO
- Parts Used:
- WP8565925
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Front Track stop missing
Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues
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- Customer:
- Jessica from CASTLE SHANN, PA
- Parts Used:
- W10258275
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Dishwasher cutoff mid cycle and would not power back on
Followed the YouTube video linked with the part ordered and it was an absolute dream
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- Customer:
- John from SAINT CHARLES, MO
- Parts Used:
- W10872845
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
New filter
Ordering the part was very easy. It shipped fast and delivered over 3 days. It fit perfectly
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- Customer:
- Robert from COOKEVILLE, TN
- Parts Used:
- W10648041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
Pin hole leak in valve body.
Kill power to unit. Turn off water supply. Remove front access panel. Remove screw holding valve housing. Remove valve. Disconnect water lines. Replace valve in housing. Reconnect water lines with addition of thread tape. Reinstall valve and housing.
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- Customer:
- Andre from Sugar Land, TX
- Parts Used:
- W11196317
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
New door seal difficult to insert.
The first try didn't go well. The door didn't stay locked because the new seal was preventing it.
I pulled it back off for the second try and first I let it soak in the hot water for a few minutes to soften the rubber. Then I lubricated it with Vaseline and now the seal got in the grove easily and completely. I believe that that step was critical to ensure 100% success rate. After that everything was fine, the door locked properly, and, of course, there was no more leaking.
I pulled it back off for the second try and first I let it soak in the hot water for a few minutes to soften the rubber. Then I lubricated it with Vaseline and now the seal got in the grove easily and completely. I believe that that step was critical to ensure 100% success rate. After that everything was fine, the door locked properly, and, of course, there was no more leaking.
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- Customer:
- Sharon from YORKVILLE, IL
- Parts Used:
- WPW10238411
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Retainer came off and was partially melted during a wash cycle
Called and with the help of Brandon in customer service the part was ordered,. It was a simple fix.. just snapped into place. Thanks!!
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