66513964K014 Kenmore Dishwasher - Instructions
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- Customer:
- Richard from Mckinney, TX
- Parts Used:
- 8194001
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Door link broke at plastic connection end
First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.
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- Customer:
- Perri from NORTH ANDOVER, MA
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Broken wheels that guide upper rack
Followed the enclosed direction sheet
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- Customer:
- Jim from NAUGATUCK, CT
- Parts Used:
- W11177741
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
water leak during wash cycle
I followed the video on the site and it worked perfectly!
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- Customer:
- Lucille from MODESTO, CA
- Parts Used:
- W10619006
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Washer would not turn on
Watched a video and read through written directions.
Did not need to pull out the dishwasher from the cabinet.
Did not need to pull out the dishwasher from the cabinet.
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- Customer:
- Thomas from WEST WARWICK, RI
- Parts Used:
- WPW10348269
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
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- Customer:
- Jacob from DAYTONA BEACH, FL
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The original plastic roller mounting posts on the upper tray had failed, rollers fell out and drawer could not close.
The kit number PS10064063 has much improved stainless steel framework. It's apparent the manufacturer recognized the deficiency of the original design. The instructions are adequate but the minimal essential to do the job. The images on the instruction sheet are low quality. Removal of the old parts isn't well instructed. Removal of the clips holding the failed roller mechanism was obvious, but the only way I could see to remove the adjuster was to pry it apart with a flat head screw driver. The Philips-to-hex head adaptor for installing the only two screws for each side that are needed in the new parts is a nice touch, so it isn't necessary to buy a hex screw driver. All in all a very satisfactory conclusion, since the extended warrantee service had declared the model to be unrepairable. The repair kit at reasonable price avoided the problems of having to remove and replace the dishwasher which otherwise is very satisfactory
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- Customer:
- John from COLLIERVILLE, TN
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The wheel fell off the upper rack
The kit didn't come with instructions, so I found the following YouTube video
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- Customer:
- Burt from JEFFERSON, MD
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The plastic prongs holding one of the four wheels broke off allowing the upper rack to sag when pulled out.
I ordered part PS10064063, metal left and right rack adjusters that should be more durable than the plastic parts that broke. To install, I watched this YouTube video (https://www.youtube.com/watch?v=otUn8eoceBw), pausing and rewinding as needed. Piece of cake! FYI, when the axle broke, the small little plastic prongs stopped the grinder, which caused the dishwasher not to cycle. Fortunately, that was repaired under extended warranty, but the rack wheel was not covered. The repairman said the grinder (in most dishwashers these days) is a very delicate blade. They can't really grind much - even tiny plastic pieces.
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- Customer:
- John from LAGUNA NIGUEL, CA
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Broken roller on top shelp
Got all the parts but no installation instructions. Saw the comment about youtube,, reviewed that and everything when together great.
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- Customer:
- Michael from BEND, OR
- Parts Used:
- W10712394
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The photos weren't very clear.
The new part has been modified so I was not replacing with "like" parts and with the photos being not very clear, it took a bit longer to figure out what went where. Also it took a little time to figure out how the old adjuster came apart but it really didn't matter if I broke it, it was broken already.
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- Customer:
- bruce from SMYRNA, DE
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The wheels broke and came off of the top rack had to replace the top rack adjusting unit
Laid all the parts out after removing the old adjusting units off of the top rack. I figured out how the new parts went together and attached them to the rack and replaced the rack in the dishwasher. The instructions that came with the new adjuster kit were not much help they were hard to understand and the pictures weren’t very good easier to figure it out on my own. Hope this helps
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- Customer:
- Michael from JENKS, OK
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken wheels and adjuster
Parts came with instructions however I just searched the part #on you tube and found a video of someone doing the repair. That made it super easy. Took me only about 20 min for the whole job and I am not a very “handy” guy. So glad I didn’t pay someone to come out to do this. Easy repair! In a nutshell you completely remove the old housing and wheel structure and replace it all with the new parts so when taking off the old parts don’t worry about breaking them.
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- Customer:
- Robert from GALLATIN, TN
- Parts Used:
- W10712394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Orig. top rack guide failed. Was apparently a poor design that was redesigned
The most difficult part was taking the old, snap-together, parts off. The new parts were easy and quick to install.
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- Customer:
- Pauline from FERGUS FALLS, MN
- Parts Used:
- 8194001
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench (Adjustable)
Broken plastic piece in door balance link kit
Watch video and followed instructions. Very easy!
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- Customer:
- Dorothy from MANDAN, ND
- Parts Used:
- W10712394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Wheel insert sheared off and top rack falling down on left side.
Followed the video and it went almost perfect. Had to step back at first and reposition the initial step and then it went quickly. Used a star screwdriver rather than the adapter piece sent with.
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