KSC24C8EYY02 KitchenAid Refrigerator - Instructions

Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

Very simple. Matched female plugs with respective male color coded prong; pushed together then inserted unit in slot of freezer sidewall and rotated into position...job done.

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!

Approximately:

1. Unplugged refrigerator.
2. Emptied Freezer.
3. Removed Ice Maker.
4. Waited a few hours for ice to melt around back panel & nuts.
5. Removed back panel and the cover over fan and fan motor.
6. Waited many more hours for ice to thaw over fins, wiring, etc.
7. Easily replaced the bi-mental defrost thermostat.
8. Replaced panel, fan cover, ice maker.
9. Plugged in refrigerator and waited a bit.

This worked! Yahoo.

p.s. I am a 65+ year old mechanically minded woman. :-)

I removed the cardboard back then using a nut driver removed the three mounting screws, removed the old fan/motor and installed the new one, installing the three screws and replacing the cardboard cover.

My big problem was getting the right parts. Don't ever order refrigerator parts using the refrigerator model number. I did and got the wrong part, sent it back and talked to the parts lady and ordered again describing the error, the needed parts shape etc and she sent me the exact part I had sent back. I sent it back and removed the fan motor to get the part number, called and ordered by number and got the right one. Hallelujah!

It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!

i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.

1. Remove the ice box
2. Unscrew the two Phillips screws on the base of the ice box compartment
3. Lift up the coupling and shaft (be careful because there is a spring between shaft and coupling and washer)
4. Remove old coupling
5. Replace with new coupling and remember to put back the spring
6. Insert back shaft with coupling and washer
7. Screw back on the Phillips screws
8. Replace back the icebox

Lift up on the water filter door to open. Pull out the old filter while noticing the arrow pointing up on the filter. Pull off the green caps on the new filter and pop the new filter in with the arrow pointing up as on the old filter. Push in until the filter snaps into place. Close the filter door. Push reset on the water filter button on the freezer door to reset. Very easy!

Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.

Unplugged relay and replaced with new one.

The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings:
1) Unplugged the power cord from refrigerator.
2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track.
3) Unplugged the cable connected to the ice maker.
4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module.
5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut.
6) Plugged the power cable back to the wall.

The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.