31BM63P3711 ((2013)) Troy-Bilt Snow Blower

I ordered a replacement chute rotation gearbox. The small metal ball on the end of the cable (on the replacement part) was attached about 1/8" too long and made it so that there was too much play in the trigger that operates it. Thus, the replacement part did not work. I called customer service for directions about returning the part. ... Read more They said it must have been defective. I'm still waiting for instructions about returning it for a refund. The whole thing was a bust. I ended up disassembling the old gearbox and fixing it, instead of replacing it (which would have been my preference). The replacement part did not work at all!