How to Fix a Control Board for a Washer That Will Not Dispense
If your washing machine is not dispensing detergent, and this might be due to an issue with the control board within your appliance. A malfunctioning control board can cause your washer to not work properly, and in some cases this might involve not dispensing the detergent and softener. The control board manages all of the communication and power within your appliance and if it is not working properly, the entire appliance will usually stop working properly too. To help with this repair, there is a straightforward guide just below for you to read – so you can get your washer back to 100% and continue washing!
What is a Control Board?
A control board in a washer ensures the dispensing of the detergent and softener at the correct times during the wash-cycle and the overall operation of the appliance.?A control board normally looks like a printed circuit board and can vary in size and complexity depending on the make and model. Make sure to check with any manufacturer-related manuals or information they provided with the purchase however, since some washers come equipped with relay boards as well, which control the power within your appliance.
Where is the Control Board Located?
On front-load washers, your control board will be located within the user interface panel on the front-side of the machine; whereas for top-load machines, it will be located on the top near the rear of the machine.?Refer to the 3D diagram below for more help locating your control board!
General Location of the Electronic Control Board in a Front Load Washer
General Location of the Electronic Control Board in a Top Load Washer
How to Access, Remove, and Inspect a Control Board
The control board is typically mounted behind the control panel for the user cycle selection, although this changes between front- and top-load machines, and also depends on your model. You will need to remove the existing control board to replace it with a new one. To remove it, follow these two steps.
- Be sure to disconnect the power supply to your washer before opening up the console. We suggest taking a picture when you open the console itself to refer to later when you replace it or need to reassemble it.
- Remove any mounting screws, tabs, and wires. Then you can safely remove the control board.
How to Test a Control Board
The easiest and quickest way to identify a faulty or damaged electronic control board is when the appliance does not allow for selections to be made without displaying a fault/error code. First, refer to your user manual to see whether it contains any information specific to any error codes or indicator lights that correspond to what may be at fault with the board. You can test the control board with a multimeter as well to check for continuity!
How To Install a New Control Board
- Position the new board where the old one was and snap it into place with any mounting screws or locking tabs.
- Refer again to the photo taken previously (as mentioned above) to assist with the right wire configuration. Now your repair is complete!
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