How to Fix an Actuator for a Washer That Will Not Agitate

If your washer is neither agitating nor spinning, it may be an issue with the actuator. Since this part is responsible for changing the transmission from one mode to the other, if the actuator fails, your washer can’t move through these cycles. You can use the information below, such as the 3D renderings and videos, to help you determine if the actuator is the part causing your washer to not agitate and spin.

What is an Actuator? Where is it Located?

This part changes the transmission from agitation to spin mode. The actuator shifts the clutch and monitors the clutch position. It is found at the bottom of the washing machine, near the belt pulleys. The actuator also sends information on speed and direction to the motor control board.

General Location of the Actuator in a Washer

How to Tell if the Actuator is Damaged

If the washer drum is not spinning or agitating, and if it is making a clicking or grinding noise, the actuator may be faulty.

How to Access and Remove the Actuator

1. To lay the washer on its back to access the actuator, you need to disconnect the water and power supply.
2. It is easiest to access the actuator if you first remove the pulley cover.
3. Remove the screws holding the actuator assembly in place.
4. Remove the wire harness and discard the old actuator.

How to Install a New Actuator

1. Take the new actuator and connect it to the wire harness.
2. Make sure that the sensor fits into the opening, using the two locating pins as a guide.
3. Secure it in place with the two screws.
4. The timer or control board may require calibration. Information on how to do this, in most cases, comes with the new part.

Next: Troubleshooting the Rotor Position Sensor

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